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Patient Client Council

SOUTHERN HEALTH AND SOCIAL SERVICES COUNCIL

Programme of Work 2003/04 ... Continued

4 RESOURCES

4.1 Financial Resources
The Council’s budget for 2003/04 is £205,000. The four Councils are currently in discussion with the Department on the issue of resourcing.

4.2 Staff Resources
The Council has a total of five full time equivalent staff.

Chief Officer (CO) Delia van der Lenden
Research Officer (RO) Karen McCoy
Complaints Officer/Adviser (CO/A) Colette Hart
Office Manager (OM) Nancy Downard
Clerk/Typist (C/T) Lisa Mc Cool

In previous years staff resources were augmented through the appointment of temporary Research Assistants on a student placement basis but this was discontinued during 2002/03 because of budgetary constraints. Current discussions with the DHSSPS have highlighted the need for the appointment of additional research staff, but on a longer-term contract.

The Council has contracted with the Board to carry out research on the provision of intermediate care services. Additional funding has been provided by the Board to enable the Council to fulfil this contract. The Council has appointed a Research Assistant for a 9-month period. Karen Mc Dowell joined the Council's staff team on 12 May 2003.

4.3 Membership
The Southern Health and Social Services Council has a total of 24 members of whom 40% (10) are District Council representatives; 30% (7) voluntary sector representatives and 30% (7) independent members. During 2002/03 a number of vacancies remained unfilled as the Council competed with other public bodies for appointees. It is anticipated that appointments will be made to a number of these vacancies during 2003/04.

5 ONGOING PROJECTS

5.1 Patients’ And Relatives’ Views of Hospice Services
The Council is working in partnership with the Southern Area Hospice on a study of the views of patients and carers of the services provided by the hospice. A steering group has been established to guide the research, and ethical approval had been granted from the University of Ulster Research Ethics Committee. The study includes three strands:

  1. Interviews with current inpatients.
  2. Interviews with relatives of current inpatients themselves are not able to participate.
  3. Focus group discussion with bereaved relatives.
Interviewing of patients and relatives will begin in June 2003 and continue until the end of July 2003.

5.2 Day Care Services For School Leavers with Learning Disabilities
Work on this project was initiated late in 2002/03. A steering group of Council members and MENCAP representatives has been established to oversee the project, and in line with MENCAP policy their representatives include 2 members with learning disabilities. There are 4 main elements to this fact-finding project:

  1. Policy analysis
  2. Literature Review
  3. Review of the provision of services in Southern Board area
  4. Comparison with other areas

On completion the report will form the basis for the Council's advocacy work on behalf of service users and their families.

5.3 Provision Of Mental Health Services for Children And Young People
The Council included in its 2002/03 work programme a study to examine the provision of mental health services to children and young people, with particular emphasis on the provision of acute mental health services. Work on the project has not yet commenced and the project has been carried forward to the 2003/04 programme.

5.4 Children as Complainants in the Health and Personal Social Services in Northern Ireland
This is the title of a report on a joint Health and Social Services Councils’ research project to be published shortly. The report will recommended that:

"Each health and Social services Council should appoint /designate one of their officers to work specifically with children and young people in the HPSS, to liase with the non-statutory organisations doing likewise, and to liase with and advise the Children's Commissioner on HPSS complaints."

The Council is unable to implement this recommendation within current resources. The four Councils are currently in discussion with the DHSSPS on the need for specific resources to be allocated to the task of reviewing services to children and young people, and child care and child protection services in particular. The imminent appointment of the Commissioner for Children and Young people may result in increased scrutiny of how young people are served by the current HPSS mechanisms for representing service users and the use made by young people of HPSS complaints procedures.

Subject to additional funding being secured the Council will begin work on the recommendation of the report in the latter part of the year.

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Southern Health and Social Services Council, Quaker Buildings, High Street, Lurgan, Co. Armagh, BT66 8BB
Telephone: (028) 3834 9900  Fax: (028) 3834 9858 -  Minicom: (028) 3834 6488
Freephone: 0800 917 0222 © 2006.
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