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Published Research
As the Council completes its research
work, final reports are made available to the public, and are posted on
this page.
For information on our current
research priorities, click on the link to our Research
page. We often need input from the public, so your views will
always be welcome. Contact Stella Cunningham, Chief Officer.
Research reports, in chronological
order of their publication, are as follows:
Click on report to read in pdf format
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Bug Watch Report -
Craigavon Area Hospital
Friday 30 March 2007
A team of representatives of the SHSSC attended
Craigavon Area Hill Hospital, visiting a number of wards,
to carry out an assessment of cleaning procedures at the Hospital.
Click here for the report
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Bug Watch Report -
Daisy Hill Hospital
Wednesday 4 April 2007
A team of representatives of the SHSSC attended
Daisy Hill Hospital, visiting a number of wards, to carry
out an assessment of cleaning procedures at the Hospital.
Click here for the report
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Patient Access and
Communication –
An Assessment of the New GMS Contract
Click here for the report
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Casualty Watch January
2006
This Casualty Watch Report
details the findings of the snapshot survey.
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The Southern Health
& Social Services Council undertook a snapshot survey
of Casualty departments at both Craigavon Area Hospital
(CAH) and Daisy Hill Hospital (DHH). |
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The survey aimed to assess the
throughput of patients and what the experience and environment
was like for those using the service. |
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The survey was carried out each
day between 3.30pm - 4.30pm from Monday 30 January 2006
to Friday
3 February 2006. |
Click here for the report |
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Assessing The Impact
Of Service User Participation In The Southern Area
This research is based upon
work by the Social Care Institute for Excellence (SCIE) which
identified two stages of service user participation. The first
stage is ‘adaptive’ and is concerned with establishing
the principle of service user participation and the setting
up of processes. The second is ‘transformational’
and describes organisational change brought about by service
user participation. This appeared to us to be a helpful idea
in looking at the current situation and prompting debate about
where we should go from here. This report provides an overview
of what is happening in the Southern Area.
Click here for the report
Click here for the summary
report |
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Moving Towards
A Patient Client Council
'Moving Towards a Patient Client Council'
provides a record of a four Council event that set out to
explore our experience to date and consider what the best
model for the Patient Client Council might be. It brought
together almost 80 representatives from the four HSSCs to
reach a consensus about the regional and local requirements
of the proposed new body. The outcomes of that discussion
are included in this document.
Click here for the report
Please give us your views, Click
here to email us |
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We Are People
Too!
The report, 'We Are People Too', explores
the patient's journey through the GP service from the perspective
of the Citizenship Group at Prospects Day Opportunities Newry.
This group of 16 adults with a learning disability and their
support staff worked with the Southern Health and Social Services
Council to jointly produce the report.
Click here for the report |
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Report on
NI Bugwatch Pilot
The NI Bugwatch pilot was developed by the
four Health and Social Services Councils to support the Councils'
lay visiting activity in relation to Healthcare Associated
Infection (HCAI) and to promote patient/public input into
the NI strategy. NI Bugwatch was based on a model developed
by the Commission for Public and Patient Involvement in Health
in England (CPPIH). It provides a simple tick-box checklist
in relation to hospital hygiene that
allows lay visiting teams to carry out the survey.
The NI Bugwatch surveys were carried out
in 8 hospitals
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Altnagelvin Hospital |
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Antrim Hospital |
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Belfast City Hospital |
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Causeway Hospital |
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Craigavon Area Hospital |
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Daisy Hill Hospital |
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Royal Group of Hospitals |
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Mater Hospital |
during 'Bugwatch Week' 19-23 September 2005,
and the report was published in November 2005.
Click here for the report |
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Patients'
Experiences of Dental Services
In late 2004 the DHSSPS commenced the task
of developing a strategy for the delivery of Primary Dental
Care Services for Northern Ireland over the next ten years.
This report on Patients' Experience of Using General Dental
Services was published in August 2005.
Click here for the report
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Strengthening
Links With The Community And Voluntary Sector
In January 2005 the SHSSC retained CDHN
to provide baseline information on existing knowledge of,
and relationship with, the SHSSC among the community and voluntary
sector. Click on image for full report.
Click here for the summary
report
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Patients’
& Relatives’ Experiences of the Quality of Care
provided by the Southern Area Hospice
In 2001 the Southern Area Hospice approached
the Southern Health and Social Services Council (SHSSC) requesting
assistance from the Council in obtaining the views of patients
and relatives of Hospice services.
Click here for the summary
report
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Intermediate
Care
Users' Views of Services In The Southern Area
In February 2003 the Southern Health and
Social Services Board requested the Council’s assistance
in an evaluation of intermediate care services.
Click here for the summary
report
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Review of
Locality Sensitive Purchasing (LSP) Community Fora (September
2003)
Five Community Fora were established by the
Southern Health and Social Services Board in 1995 in order
to involve local communities and service users in decision-making.
In 2002 the Board asked the Council to review the operations
of these five Fora.
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Children
as Complainants in the Health and Personal Social Services
in Northern Ireland (July 2003)
This research investigated the systems in
place - the Wilson Complaints procedure and Children Order
procedure - to respond to complaints about health and social
services made by or on behalf of children and young people.
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Mullinure
Day Unit - The Views of Users (Oct 2002)
Mullinure day unit operates as a geriatric
day hospital for the assessment, treatment, rehabilitation
and maintenance of older people who are physically and mentally
frail. This research examines the views and experiences of
40 users of the service. |
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'Breast
Screening in Newry and Mourne - Women's Experiences and Attitudes'
(June 2002)
The current target recommended for breast
screening is that 75% of all women aged between 50-64 years
should attned. Between April 1996 and March 1999 only 62%
of women in the Newry area attended for breast screening.
The aim of this research was to identify the attitudes of
women who did and did not attend for breast-screening and
their reasons for doing so.
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Northern
Ireland Prosthethic Services Survey (May 2002)
The prosthetics service is a regional service
for people who use artificial limbs and is provided by Green
Park Health Care Trust. This research explored the views and
experiences of service users. |
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Patients'
Views on Services for Older People at Daisy Hill Hospital
(May 2002)
This report details the views and experiences
of 40 patients (and relatives) who had stayed on the Elderly
Care and Rehabilitation wards of Daisy Hill Hospital in Newry. |
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Non attendance
at Outpatient Appointments - A Discussion Paper (May 2002)
Non-attendance at outpatient appointments
has been identified as a common source of inefficiency within
the health service. This project examines the issue of non-attendance
from the patient perspective. It outlines the various rates
for non-attendance within the Southern Board, identifies reasons
for non-attendance and makes recommendations/suggestions as
to how Trusts could reduce rates. |
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Investing
for Health - The Views of the Public (May 2001)
In November 2000, the Department of Health,
Social Services and Public Safety launched a consultation
paper "Investing for Health" which outlined a propsed
strategy to improve the health and wellbeing of the people
of Northern Ireland. To assist in our response the four Health
and Social Services Councils commissioned a survey of 1106
members of the public to find out their views on the determinants
of health and wellbeing. |
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'A Survey
of the Southern Health and Social Services Council's Performance
in Assisting Complainants'. (March 2001)
The Council conducted a survey of people
who contacted the Council for support or guidance on how to
make a complaint to find out how complainants were aware of
the Council, effectiveness of the advice they received, how
they were treated and the outcome of their complaint. |
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Review
of Cardiac Surgery - Feedback from Public Meetings in Newry,
Craigavon and Dungannon. (February 2001)
In January 2001 the Council facilitated three
public meetings, in Newry, Craigavon and Dungannon, to hear
about people's experiences of cardiac surgery services. The
purpose of these meetings were to inform the review of cardiac
surgery which was ongoing at that time. This report details
the main issues raised by participants at these meetings. |
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'Relatives'
Voices' - Relatives' Views on the Quality of Care Provided
to Older People in Nursing and Residential Homes. (January
2001)
This report details the views and experiences
of 626 relatives of older people resident in nursing or residential
homes on the quality of care provided. The methodology involved
focus group discussions and a postal survey. |
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'Opening
the Door to Health' - Access to Primary Healthcare Services
for Single Homeless People in Northern Ireland. (December
2000)
The four Health and Social Services Councils
and Simon Community (NI) undertook research to identify the
barriers in accessing primary healthcare services for single
homeless people in Northern Ireland. This included focus group
discussions with single homeless people, hostels and semi-structured
interviews with healthcare professionals. |
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Report
of the Locality Needs Assessment
As part of the Armagh Primary Care Commissioning
Pilot the Council and Armagh Confederation of Voluntary Groups
undertook a number of focus groups in the Armagh area to identify
the views of primary care service users on the services available
at a local level. This report details the finding and was
published in Autumn 2000.
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‘Women’s
Voices’ - Women’s Experiences of Maternity Services
at Craigavon Area Hospital following Transfer from South Tyrone
Hospital (June 2000)
When maternity services were withdrawn from
South Tyrone Hospital there was some concern in the local
community about the additional journey which women would have
to make to travel to Craigavon Hospital and about the ability
of Craigavon Hospital to cope with the extra number of births.
This research involved a postal survey which sought the views
and experiences on the quality of care provided in hospital
of all women who gave birth at Craigavon Area Hospital between
1 June and 7 September 1999. |
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Focus Group
Discussion on Patients' Experiences of the Haematuria Clinic,
Daisy Hill Hospital (August 1999)
This report details the findings of a focus
group discussion with patients who had attended the Haematuria
Clinic at Daisy Hill Hospital.
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Research reports published prior
to August 1999 are available on request, but are not posted on the web-site.
Those which are low in stock are available for inspection in our library,
while others can be forwarded on request.
The remaining reports, in chronological
order, are:
Patients’ and Relatives’
Experiences of Services Provided at Craigavon Area Hospital (Sept 99)
GP Out of Hours Service at
Moylinn Medical Centre - Experiences and Perceptions of Patients (Sept
99)
Northern Ireland’s Health
& Social Services Councils’ Three-Year Strategy 1999 - 2002 (Apr
99)
The Wheelchair Service - Experiences
and Perceptions of Users (Feb 99)
Building & Living in the
New Millenium - Accommodation Needs Assessment of Young People (18-64)
with Physical or Sensory Disabilities in the Southern Board’s Area.
(Dec 98)
Influencing the Future Pattern
of Acute Hospital Services - The Views of Southern Board Residents (February
1998)
Carers’ Perceptions and
Experiences of Palliative Care Services (June 1997)
Patient Satisfaction - Daisy
Hill Hospital, Newry, Co Down (April 1997)
*‘Implementing Choice’
- Women’s perceptions of the Acceptability of Midwife-led Care at
Craigavon Area Hospital (February 1997)
*‘Measuring Up’
- Awareness and Perceptions of Health and Public Services (Oct 1996)
*Directory of Respite Services
in the Southern Board’s Area (July 1996)
*Perceptions and Experiences
of Services Provided by Dentists in the Southern Board’s Area (June
1996)
*‘From Policy into Practice’
- User and Carer Perceptions of Care Management in the Southern Health
and Social Services Board’s Area (February 1996)
Perceptions and Experiences
of Services Provided by Health Centres (September 1995)
Patients’ Perceptions
and Experiences of Services Provided by The Family Doctor (March 1995)
Disabled People’s Perceptions
of Services in Newry and Mourne Area. Qualitative and Quantitative (August
1994)
Women’s Experience of
Maternity Services (Ante and Postnatal) - Qualitative and Quantitative
(January 1994)
Mental Handicap/Learning Disability
Craigavon and Banbridge (December 1993)
Caring for Children in Hospital
(September 1993)
Health and Social Care in
Kilkeel (November 1992)
* indicates reports which
are out of stock. A copy may be inspected in our Library
You can request a copy of
available reports by email
or telephone.
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Southern Health and Social Services
Council, Quaker Buildings, High Street, Lurgan, Co. Armagh, BT66 8BB
Telephone:
(028) 3834 9900 Fax: (028) 3834 9858 - Minicom: (028) 3834
6488
Freephone: 0800 917 0222 © 2006.
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